Staatsoper Hamburg

Staatsoper Hamburg Keyvisual


 

Ticket service


Staatsoper Hamburg

Saalplan

Ticket service
Große Theaterstraße 25
20354 Hamburg
Tel. +49 (0)40 35 68 68
Fax +49 (0)40 35 68 610
ticket@staatsoper-hamburg.de
 
Opening hours
Mon – Sat: 10.00 a.m. to 6.30 p.m.
During the summer break (13
July to 9 August 2015): Mon – Fri:
10.00 a.m. to 6.30 p.m. Sat: 10.00
a.m. to 2.00 p.m.
 
Online sales
Select, book and pay for your tickets at home and print them yourself, simply and conveniently at www.staatsoper-hamburg.de With online bookings you pay a reduced postage fee of €2.50 for the tickets to be sent to you. We recommend you print the tickets for performances in the State Opera’s Main House and the Laeiszhalle Great Hall at home. There are no charges for this.
 
Advance ticket sales dates
The early advance ticket sales for performances from 13 September to 31 October 2015 start on Monday 18 May 2015. You can obtain tickets for these performances from us during the summer break. The advanced ticket sales for all other 2015/16 season performances start on Thursday, 27 August 2015 (only for subscribers) or on Monday, 31 August 2015 (for all other customers, online and at advance ticket offices). 28 days before every performance there are a restricted number of tickets available for last-minute advance tickets for all performances. The advance ticket sales for the Nijinsky gala and the ballet workshops are exempt from these regulations. For ballet workshops: On 01.06.2015 from 10.00 a.m. at the Große Theaterstraße 25 box office (maximum 2 tickets per customer and household) and by phone on 0049 (0)40 35 68 68. Online reservations, bookings or written orders (fax, email or letter) are not possible. A limited number of tickets are held back for people aged over 70 or who have a severely disabled pass, which can then be booked by phone. The appropriate pass must be presented when the tickets are collected. For the Nijinsky gala: Enquiries are only accepted by post between 27.05.2015 and 30.05.2015 (only with a sufficiently franked envelope)

- Hamburgische Staatsoper, Kartenservice/Galabestellung, Große Theaterstraße 25, 20354 Hamburg . It is not possible to submit orders by phone or in person, make online bookings or purchase tickets at the box office. Enquiries that we receive during these dates will be processed in the order that they are delivered to us by post. Please state your name, address, customer number if applicable, number of tickets and price category required (maximum of 2 tickets per customer and household) so that they are clearly legible (illegible enquiries cannot be considered) and choose between paying by direct debit or credit card. Please provide your bank details or credit card details including expiry date and security code. Enquiries that had to be turned down last year will be given priority if resubmitted and received by us during the dates mentioned. Only those people who receive a positive response will be informed from 08.06.2015.

 
Advance ticket offices
Tickets for our 2015/16 season performances can be purchased at well-known advance ticket offices and Hamburg Tourismus GmbH from 31 August 2015 (for performances from 13 September to 31 October 2015 already from 18 May 2015).
 
Paying for tickets
You can pay for tickets at our ticket service in cash, by EC card or credit card, for phone or postal ticket sales by credit card or direct debit. We accept MasterCard and VISA (online too). Tickets ordered by post or phone, must be collected or paid for within seven days of receiving the reservation; you can find the exact date on the written reservation confirmation or will be informed of it when ordering by phone. We will be happy to send you the tickets on request. We will invoice you the €5 postage fee for this together with the ticket price. The tickets will be posted once payment has been received. Written orders are processed in the order they are received. It is not possible to return or exchange purchased tickets. Our general terms and conditions shall apply in this respect, which you can obtain from our ticket service or view at www.staatsoper-hamburg.de.
 
Evening box office
The evening box office opens 90 minutes before the performance. We hope you understand that we can only sell tickets for that evening’s performance at the evening box office.

 

CD and DVD sales
Our music shop offers full recordings and sections from operas, individual recordings of singers and recordings of productions at the Hamburg State Opera and concerts by the Hamburg Philharmonic State Orchestra at attractive prices. The music shop is open on all performance days in the Main House from the admission time to the end of the last interval.

 

Regular publications
We will be happy to send you the State Opera’s monthly folded programme free of charge on request. You can receive our “Journal” magazine with six issues per season by paying the postage costs of €12 (€6 for subscribers and cardholders) and by subscribing. Phone orders on +49 (0)040/ 35 68 68 We keep you up-to-date on our programme and other useful and interesting information about opera and ballet with our email newsletter. Register free on our websites www.staatsoper-hamburg.de or www.hamburgballett.de.

 

Introductory events
We offer introductory talks (in german language) 40 minutes before the event for many performances. With performances that are particularly suited to children and young people, there are special introductions for families with children for select performances. These always start 45 minutes before the performance. We inform you about the exact dates on which these introductions take place in our current monthly publications and on our website.

 

Tours
Would you like a tour of the Hamburg State Opera? You can find all the dates for the following months in our publications and online. You can obtain tickets on +49 (0)040 / 35 68 68, from our online ticket shop or at our box office. Information for groups of visitors at +49 (0)040 / 35 68 406 or by email at tours@staatsoper-hamburg.de.

 

Opera dining
Enjoy rich culinary delights in the stylish setting of the State Opera foyer – from 60 minutes before the performance begins.
Tel.: +49 (0)40 35 01 96 58
Fax: +49 (0)40 35 01 96 59
Staatsoperngastronomie@
hamburg.de
www.godionline.com

 

Discounted parking
Visitors to performances at the Hamburg State Opera pay €6 at the Gansemarkt car park for a maximum parking time of five hours. You can have the parking ticket discounted in the State Opera’s entrance foyer and at the central cloakroom.

 

Information online
Visit the Hamburg State Opera and Hamburg Ballet websites online. You will find information about all the performances, dates and ensemble.