Große Theaterstrase 25, D-20354 Hamburg
Tel. +49 (0)40 35 68 68
Fax +49 (0)40 35 68 610
Mo. to Sa. 10.00 a. m. to 6.30 p. m.
During summer break (July 14th until August 10th, 2014):
Mo. to Fri. 10.00 a. m. to 6.30 p. m.,
Sa. 10.00 a. m. to 2.00 p. m.
Select and purchase tickets – easy and convenient at www.staatsoper-hamburg.de We charge a reduced postage fee of € 2,50 for tickets which are purchased online. For performances taking place in the Opera House we recommend Print@Home. There will be no additional costs.
Advance booking for performances between September 20th and November 2nd 2014 starts on Monday, May 5th 2014. Tickets will also be sold during summer break. Advance booking for other performances of 2014/15 season starts on Monday, September 1th, 2014 (only for subscribers) respect. Monday, September 8th, 2014 (for all other customers, also online booking and sale by private booking offices). There will be a limited number of tickets available on short call 28 days prior to each performances. Please note that the dates for the advance booking mentioned above do not apply to the Nijinsky-Gala nor the Ballett-Werkstatten (Ballet Workshops).
from 10:00 a.m. on Monday, 19th May 2014 at the box office or under the telephone number 040 35 68 68. Please note that the number of tickets is restricted to a maximum of 2 tickets per customer and household. Reservations, bookings via the internet and in a written form (fax, email or letter) are not possible. A limited number of tickets is reserved for those over 70 and those who are registered as severely disabled (over 80% “MdE”) – these tickets can be booked by telephone. Please bring the relevant card or identification along with you when you collect the ordered tickets at the box office.
We accept requests that we receive between 20th to the 24th of May 2014 by post only (with sufficient postage only): Hamburgische Staatsoper, Kartenservice, Große Theaterstrase 25, 20354 Hamburg. Orders by telephone, orders in writing which are submitted at the box office, internet bookings and a ticket purchase at the box office are not possible. The requests which we receive within those dates as mentioned above will be processed in the order in which we receive them. Please submit your request in a readable manner (requests which can not be read will not be considered). Please indicate your name, address, customer service number (when applicable), the number of tickets requested (the number of tickets is restricted to a maximum of 2 tickets per customer and household) and the requested price category. Please choose between a direct debit or credit card payment. Please include your bank account details or your credit card details including expiration date and card validation code (CVC). Reservations from customers who did not receive tickets for the Nijinsky-Gala in the previous season will be prioritized when delivered in the aforementioned period by post. Please note: Only customers who will receive a positive answer will be notified from 01.06.2014 on. No tickets will be sold through ticket agencies and there will be no last-minute ticket sales.
Written ticket orders or orders via telephone have to be paid for within a deadline you will receive with our order confirmation. The quickest way to get your tickets is to book using your credit card (MasterCard, VISA and American Express accepted). On request we will send you the tickets by post. There will be a charge of € 5 (Online booking: € 2.50) for each dispatch. Tickets which have been paid for cannot be returned or subsequently reduced. A list of our general business conditions in German is available from our box-office or can be found on our homepage.
OTHER ADVANCE BOOKING OFFICES
Tickets are also available at some private booking offices in Hamburg and Northern Germany.
The evening box-office opens 90 minutes prior to the beginning of the performance. The ticket sale for the respective performance has priority.
Information can be obtained from our subscription office:
Tel. +49 (0)40 35 68 800
Mo. to Fri. 10.00 a. m. to 6.30 p. m.